Communicate smarter with Sergel Connect

Explore our range of powerful web tools and applications

Designed to optimize your communication. Whether you want to send bulk messages, organize polls or create group conversations with your employees — we have the solution for you.

How it works

With the SMS Composer, you can send messages to multiple recipients and receive delivery reports for each SMS.
To simplify your workflow, you can also create and upload standard messages in advance and select them whenever you need to send a new campaign.

Benefits of the service

Web-based bulk messaging:
Send messages to a wide audience using our Composer. Choose and edit recipient lists easily — and avoid duplicates.

Customization options:
Personalize your messages by adding unique attributes such as serial numbers, dates, times, and names.
With a capacity of up to 1,377 characters, your messages can be as detailed as you need.

Delivery reports:
Get insights into the delivery status of your messages. Available in Swedish, Norwegian, Danish and English.

Manage incoming SMS online:
Receive and read incoming messages directly in your online inbox.

With the SMS Composer, you can also create questions and send surveys to your target audience.
Recipients can respond via SMS — and you’ll get a clear overview of all results in your inbox.

RCS Basic (Rich Communication Services) replaces traditional SMS with a modern, network-based delivery. The service offers simple and reliable text communication that customers can trust.
This new technology supports links and read receipts, and includes a verified sender profile – enhancing brand recognition and trust.

If the mobile network or the recipient’s device doesn’t support RCS, the message is automatically sent as an SMS.
Perfect for critical notifications, one-time passwords (OTP) and instant updates.

With SenderID Protection, you can safely use your brand name as the sender in SMS and messaging services – without the risk of misuse. We help you register your brand with mobile operators, ensuring that only we, as the approved aggregator, can send messages in your name.

If anyone else attempts to use your brand, their messages are automatically blocked. The service can be activated for a specific market, and gives you full control over your sender profile.

Increase sales with automated invoicing

Paying by SMS is quick and convenient — and that simplicity is exactly why more and more companies are offering this payment option.
We charge your customer the specified amount, which is added directly to their regular phone bill or deducted via account.

By using Sergel Connect’s SMS Payment, you get a smooth and reliable payment method that covers all of Sweden.

What to expect

With SMS payments, your customers can easily pay for multiple services directly through their phone bill.
You can also charge customers instantly — regardless of which mobile operator they use.
We support both SMS credit and SMS debit.

Our SMS payment solution provides a simple and seamless way to increase your sales and enhance the customer experience.

Benefits of SMS Payments

Automatic invoicing:
Sergel Connect sends your billing data to each mobile operator automatically.

Customer-friendly payment:
End users pay for content services together with other items on their regular phone bill.

Smooth processing:
Sergel Connect manages operator billing and reconciliation for sold services.
Everything is fully integrated and automated — allowing you to focus on customer experience and growth.

Speed and simplicity:
Customers don’t need to enter long credit card numbers or handle cash.

High conversion rate:
Our service delivers strong conversion performance.

With SMS Payments from Sergel Connect, you make the payment process effortless for your customers — and boost your sales with ease.
Make business simpler today.

Integrate your systems with our Gateway/API for seamless communication, and take advantage of a wide range of APIs to streamline your message management.

Our Gateway Messaging solution is your tool to transform communication. With a simple integration, you can benefit from multiple features and extended functionality. With Gateway Messaging, you’re ready to take your communication to the next level.

How it works

You can easily integrate the service with your existing systems and connect via HTTP, WebService (SOAP), REST/JSON, or SMPP. We offer global coverage with direct connections in the Nordic and Baltic regions, making the service ideal for systems with high delivery reliability requirements.

Benefits of Gateway Messaging

Efficiency and simplicity:
Gateway Messaging streamlines your message management, making it easy to reach your target audience.
Quickly integrate our services with your existing systems – no matter what platform you use – and make your communication more efficient.

Enhanced reliability:
We provide a robust and reliable platform that ensures your messages reach their destinations.
With direct connections across the Nordics and Baltics, we guarantee global reach and high delivery reliability.

Extended functionality:
Beyond basic message handling, you can add extra features such as short and long numbers, delivery report storage (DLR), and number validation (HLR) to further enhance your communication strategy.

With Email to SMS, we transform your email communication into simpler, faster, and more effective text messages. This service allows your business to send SMS messages in a flexible way — whether for large-scale distributions, personal reminders, or marketing purposes.
Our solution combines ease of use with efficiency, helping you communicate more effectively.

Benefits of Email to SMS

Dynamic sender name:
Customize your sender ID to create personalized messages that strengthen your brand.

Duplicate prevention:
We ensure your messages are not sent twice — saving you time, money, and resources.

Send to multiple recipients:
Whether you’re messaging a large audience or a small group, you can do it easily through your email client.

Extended message length:
Send messages with up to 1,377 characters, allowing you to deliver your message clearly and completely.

Email to SMS is a smart, reliable software solution that lets you turn emails into text messages — quickly and effortlessly.

With our digital fax service, you can easily step into the world of digital faxing — sending and receiving faxes directly via email.
No physical fax machine or complex service agreements required.
This user-friendly cloud service is in high demand not only within the public sector, but also across many other industries.

Benefits of Digital Fax to Email

Use your existing email client:
Continue using your company’s regular email client for seamless and efficient fax management.

High security:
Digital fax ensures messages reach the right inbox and recipient directly, with the option of encryption for added protection.

Receiving faxes via email

Incoming faxes are automatically converted into PDF files for easy handling.
Each PDF is sent as an email attachment to a designated email address within your organization.
If needed, multiple fax numbers can be linked to the same email address.

Sending faxes via email

When sending a digital fax, you simply do it through your existing email client.
Your fax number and company logo are displayed on all outgoing faxes.
Outgoing messages are sent from the same email address that receives incoming messages by default.

Digital Fax to Email is your key to efficient fax management — providing the flexibility and convenience you need in the digital age.

With our Email over API service, you can send emails easily and efficiently via API – without the limitations of a traditional email client. This solution makes email marketing simpler and more powerful, enabling you to create dynamic, engaging campaigns and track performance in real time.

Benefits of Email over API

Dynamic emails:
Customize your messages completely — including sender, subject line and content. We ensure successful delivery through SMTP (Simple Mail Transfer Protocol), regardless of the recipient’s email client.

Powerful features:
Create inbound email channels where data can be extracted and used in automated workflows. If preferred, we can also send emails via your own mail server.

Metadata and email design:
Add metadata to emails to use as an index in your marketing automation process – helping you deliver the right message to the right audience at the right time. You can also design emails with our message builder and make all links in your emails fully trackable.

Monitor and optimize:
Gain valuable insights into your email campaigns with detailed statistics – including delivery rates, open rates, invalid addresses and link clicks.

With Email over API, you can streamline and enhance your email marketing through automation, personalization and seamless integration with other systems – leading to stronger campaign performance and measurable results.

Looking for a smooth alternative to paper invoices? With Mobile Invoice Payment, you can easily send invoices and payment reminders by SMS. It’s so simple that it only takes a few clicks from receiving an SMS to completing the payment.

How it works

– Send payment information and message via API.
– Sergel Connect generates a unique landing page with payment details.
– Sergel Connect sends an SMS containing the link to the end customer.
– The customer clicks on the provided link.
– The customer views the invoice details.
– The customer selects the preferred payment method offered by the sender.
– The customer completes the payment.
– A payment notification is sent back to your system.

Mobile Invoice Payment works much like a traditional invoice — but with an SMS link that leads directly to payment. It delivers a modern and positive customer experience through a simple and seamless payment process.

Benefits of Mobile Invoice Payment

Reach your customers anytime, anywhere:
Send invoices instantly and make it easy for recipients to pay wherever they are.

Instant feedback:
Receive real-time payment notifications, receipts, and campaign offers on the landing page.

Cost-efficient and effective:
Over 90% of recipients click the link within 45 minutes, and 20% complete their payment within one minute.

Nordic coverage:
Sergel Connect offers the service in Sweden, Norway, Finland, and Denmark.

With Mobile Invoice Payment, you simplify the payment process, enhance customer satisfaction, and increase conversion — all in one smooth digital flow.

Need to make your SMS communication GDPR-compliant?

With Secure SMS, you can send sensitive messages safely and confidently. This service is ideal when confidentiality is essential — for example, when sending personal information such as phone numbers or national ID numbers. To open the message, the recipient must verify their identity using BankID or a similar authentication method, ensuring full trust and security.

Benefits of Secure SMS

Secure communication:
When you need to send personal messages that are not suitable for standard SMS, Secure SMS provides a safe and compliant solution.

Personal landing pages:
Each message is linked to the recipient’s national ID number, generating a personalized landing page that can only be accessed after identity verification via BankID or equivalent products.

Easy login:
If the personal ID number is included in the API request, Mobile BankID opens automatically when the recipient clicks “Log in”. Otherwise, the recipient can simply enter their ID number manually.

Secure SMS is your solution for confidential, mobile communication — ensuring that all sensitive messages remain private, protected, and compliant.